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Pricing | Ashby
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Products
Platform
Resources
Customers
Pricing
We're Hiring
Log in
Get in Touch
PricingView all features
All-In-OneFoundations Plan
Up to 100 employees
Company size
Select...1–1011–2526–5051–7576–100
Payment term
Select...MonthlyYearly
Total
$400/Month
Get in Touch
Get started within minutes, scales with you for years.
10% discount for annual commitments available.
Emerging market pricing available.
All-In-OnePlus Plan
Best for 101 - 1000 employees
Get in Touch
A powerful all-in-one recruiting product built for scale.
Our pricing is based on company size, usage, and commitment. Our product is competitive with industry leaders and offers a complete, cost-saving solution.
All-In-OneEnterprise Plan
Best for 1,000+ employees
Get in Touch
An enterprise-grade, all-in-one recruiting solution that supports large organizations.
For Enterprise plan accounts we offer a predictable pricing model helping you consolidate and simplify your spend.
Ashby AnalyticsFor your existing ATS
100+ Employees
Get in Touch
Advanced reporting on top of your existing recruiting tools. Compare build vs. buy choices here.
We integrate with your existing tools to supercharge your data with real-time, actionable, and goal-oriented analytics from your ATS. Pricing is based on usage.
Compare our plans
Compare features across our Ashby All-in-One plans
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Foundations
Plus
Enterprise
Sourcing & CRM
Automated Sequences (Multi-Touch and Multi-Channel)
Sends multi-stage candidate outreach across email and LinkedIn InMail or connection stages with scheduled follow-ups.
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Shared Sequences, Bulk Send, Send on Behalf Of
Share sequence templates across the team, enroll candidates in bulk, and send on behalf of other users.
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Sourcing Chrome Extension
Source candidates directly from your browser and add them to Ashby, enroll in sequences, and consider for jobs.
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Sourcing Projects
Organizes prospects you're not actively interviewing into talent pools for emailing, sequencing, and considering for future roles.
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Candidate Search (including Advanced Filters)
Basic, advanced, and Boolean filters, saves searches, and runs bulk actions on results.
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AI Candidate Search  [aria-label=This feature uses AI] 
Generates candidate-search filters from a typed natural-language prompt.
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AI Outreach Personalization  [aria-label=This feature uses AI] 
Inserts an AI-generated token into sequence emails that personalizes copy based on the job posting and candidate's resume.
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Smart Reply Tracking (AI Assisted)  [aria-label=This feature uses AI] 
Automatically sets a sequence's reply status based on the candidate's email response.
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Sourcing Email Lookups
Finds candidates' personal email addresses via data enrichment, with a monthly lookup allotment set by your plan.
200 included
200 included
200 included
Additional Sourcing Email Lookups
Buys extra email lookups in batches, as a one-off or recurring monthly purchase.
Paid Add-On
Paid Add-On
Paid Add-On
Candidate Data Enrichment
Monthly data enrichment for candidates in your Ashby All-in-One instance.
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Paid Add-On
Paid Add-On
Confidential Projects
Restricts project access to named users. Other users won't see this project in their list of projects.
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Confidential Sequences
Restricts an outreach sequence and its data to only its creator, hiding it from other users.
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Do Not Contact Company Lists
Flags candidates from named employers and can block outbound sequences to support internal no DNC policies.
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AI Talent Rediscovery  [aria-label=This feature uses AI] 
Uses AI to surface past candidates in your database who fit an open role, grouped by signal type.
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Outreach Frequency Policy
Prevents enrolling candidates contacted within a set number of days into sequences.
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Newsletters
Builds and sends drag-and-drop email newsletters to filtered candidates and leads, tracking open and click rates.
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Candidate Attraction
Job Posting & Advertising
Publishes job postings to your Ashby job board and third-party boards including LinkedIn, Indeed, and Google Jobs.
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Hosted Job Board
Provides an Ashby-hosted, custom themed job board at jobs.ashbyhq.com that you can also embed in your careers page.
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Quick Apply
Let applicants drag their resume to autofill sections of your application form.
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Referrals
Lets any employee submit direct candidate referrals or share trackable referral links that credit applicants to them.
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Internal Job Board
Posts roles to an employee-only job board that requires an Ashby login to view.
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Custom Referral Rules
Only allow referrals for specific jobs.
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Recruiting Events
Organizes in-person and virtual hiring events with registration pages, custom forms, time slots, and attendee check-in.
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Multiple Brands
Manage multiple brand identities within a single account. Give candidates a seamless branded experience across job boards, candidate flows, and forms.
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Up to 5 Brands
Unlimited
White-labeling URLs
Use a custom domain for candidate facing links.
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ATS & Candidate Management
Agency Collaboration
Grants external recruiting agencies scoped access to specified jobs, limiting them to candidates they source.
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Auto-reject Rules
Automatically archives applicants whose application-form answers match your conditions and optionally sends a rejection email.
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Fast Application Review
Review, annotate, and advance or archive many candidates in the Application Review stage at once.
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Fraudulent Candidate Detection and Mangement
Automatically detect and mark candidates as fraudulent during application review and other stages of your hiring process. 
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AI Assisted Application Review  [aria-label=This feature uses AI] 
Define criteria for your jobs and use AI to analyze matches against that criteria across inbound applications.
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Candidate Reviews
Assigns reviewers to calibrate and leave notes on candidates, with results and average scores tracked in one place.
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AI Candidate Assistant  [aria-label=This feature uses AI] 
Answers questions about a candidate in chat using their resume, notes, emails, feedback, and interview transcripts.
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Bulk Actions
Acts on many selected candidates at once to advance, archive, tag, email, enroll in sequences, or add to projects.
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Collaboration via comments, mentions and tasks
Add notes on candidate profiles, @mention teammates, and reply to notes, generating tasks that route to mentioned users.
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Candidate Texting (SMS)
Sends two-way SMS to US and Canada candidates from a shared company number, with templates, automation, and consent handling.
1,000 outbound msgs per month
2,000 outbound msg per seat per year
3,000 outbound msgs per seat per year
Candidate Texting additional messages
Adds more SMS messages for purchase as needed in batches.
$90 per 1,000 
$90 per 1,000 
$90 per 1,000 
Customizable Candidate Experience Surveys
Builds candidate feedback surveys with NPS and linear rating questions, sent manually or by stage-based automation.
Limited to 1 Survey
Custom, Unlimited
Custom, Unlimited
Application Limits
Blocks excessive or repeat applications using throttling and rejection rules, with a message shown to candidates if they exceed the limit.
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Confidential Jobs
Restricts a job's visibility to named users, keeping it off your public job board and out of reports for others.
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Application Requests
Automatically sends candidates a link to complete the application form for their job consideration.
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Openings & Headcount Management
Tracks individual approved headcount against jobs, with status, granular time-to-fill, and per-opening reporting.
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Global Application Questions and Auto-reject Rules
Adds shared application questions across scoped job postings and auto-archives candidates based on their answers.
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Scheduling & Interviewing 
Customizable Interview Plans & Structured Interviewing
Builds per-stage interview plans with set interviewer instructions, feedback forms, and standardized candidate communications.
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Interview Plan Automation
Automatically sends booking links, availability requests, questionnaires, emails, and assessments as candidates move between pipeline stages.
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Automated Questionnaires
Sends candidates stage-based questionnaires automatically when they meet your conditions, with responses saved to their profile.
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Take-Home Assignments
Sends candidates a take-home assignment with a self-submission link or uploads their submission for reviewer evaluation.
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Interview Scheduling Direct Booking
Sends candidates a link to pick an interview time from the panel's live calendar availability and book directly.
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Candidate Availability Links
Sends candidates a link to submit their availability, which you then use to schedule the interview.
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Visual Scheduling
See your interviewers' availability and schedule interviews in a clear, visual calendar within Ashby.
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Scheduling Keywords
Flags calendar events by title as free to book over or soft conflicts when scheduling interviews.
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Secondary Personal Calendars
Imports additional personal Google or Microsoft calendars so their events are checked for scheduling conflicts.
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Customizable Meeting Hours, Meeting Buffers, etc.
Sets company, personal, and interview-specific availability windows, plus buffers and minimum scheduling notice for booking.
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Interviewer / Candidate scheduling Reminders
Sends candidates and interviewers email or text reminders before interviews and when scheduling actions are still pending.
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Interviewer Limits
Caps how many interviews each interviewer can take per day or week, hiding their availability once reached.
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Candidate facing reschedule/cancellation reasons
Prompts candidates to select a reason when rescheduling or cancelling an interview from their direct booking page.
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Slack channel automation for interviews
Auto-creates a private Slack channel per candidate when their first interview is scheduled, archiving it once they're hired or rejected.
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Debriefs
Schedules a post-interview debrief meeting for the hiring team to review feedback; candidates are not invited or notified.
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AI-generated Interview Summaries  [aria-label=This feature uses AI] 
Generates summary notes and insights from recorded interviews captured by the AI Notetaker.
 [aria-label=Included] 
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AI-generated Feedback Tokens  [aria-label=This feature uses AI] 
Collects a summary of interviewer feedback to assist in drafting rejection, status, or next-step emails for review before sending.
 [aria-label=Included] 
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AI Notetaker  [aria-label=This feature uses AI] 
Records, transcribes, and summarizes interviews and debriefs, with AI-assisted feedback, interview-specific chat, consent controls, and connected meeting context.
Paid Add-On
Paid Add-On
Paid Add-On
Pause Interviewers
Pauses an interviewer across all interviews or within a pool so they aren't scheduled, with optional start and end dates.
 [aria-label=Not included] 
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AI Auto-Scheduler  [aria-label=This feature uses AI] 
Automatically generates proposed interview times from your team's calendars for you to confirm and approve.
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Adv. Scheduling Add-On
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Scheduling Requests
Submits scheduling tasks to recruiting coordinators or queues, tracked and actioned in a dedicated Interviews Dashboard.
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Adv. Scheduling Add-On
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Calendar Holds
Places [HOLD] events on interviewer calendars without sending invites to the candidate, silently or with notification.
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Adv. Scheduling Add-On
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Automated Interviewer Training
Tracks shadow and reverse-shadow interviews automatically and promotes trainees to the qualified pool once requirements are met.
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Adv. Scheduling Add-On
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Auto Replace Declined Interviewer
Automatically swaps a declined interviewer for an available alternate and resends invites before the configured cutoff.
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Adv. Scheduling Add-On
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Internal user reschedule/cancellation reasons
Prompts Ashby users to record an internal reason when rescheduling or cancelling an interview, with reporting fields.
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Adv. Scheduling Add-On
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Conditional Activities
Generates an interview plan activity only for candidates who meet criteria you set when they reach a stage. e.g. send assessment, send email, etc.
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Offers & Approvals
Offers & eSignature
Generates offer letters from templates and collects candidate and company e-signatures via embedded e-signature tools.
Unlimited
Unlimited
Unlimited
Offer Custom Fields
Adds custom fields to the offer form that populate substitution tokens in generated offer letters.
Unlimited
Unlimited
Unlimited
Offer Templates
Reusable offer letter templates with substitution tokens that auto-fill candidate, job, and offer details.
Limited to 1 Template
Unlimited
Unlimited
Offer Formula Fields
Custom offer fields that compute values with math or logic, usable in reporting and offer letter tokens.
 [aria-label=Not included] 
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Offer Letter Template Eligibility Filters
Restricts an offer letter template to job considerations matching set conditions, such as a specific department.
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Multiple Offer Stages
Add multiple offer-type stages to your interview plans, giving your team more flexibility in how you want to manage your offer process.
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Non-Offer eSignatures
Sends and stores signed copies of non-offer documents like NDAs, and more.
 [aria-label=Not included] 
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Approval Workflows
Routes offers, jobs, and openings through multi-step approval chains with scopes, conditional steps, and assigned approvers.
 [aria-label=Not included] 
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Approvals via Slack and Mobile
Approvers can approve, approve with a note, or reject requests directly from Slack, email, or the mobile app.
 [aria-label=Not included] 
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Enterprise Offer Approval API
Manages an offer's approval chain externally via API instead of Ashby's built-in approval steps.
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Reporting & Analytics
Job Dashboards
Pre-built per-job dashboards covering pipeline summary, interviews and feedback, and sourcing.
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Core Dashboards
Ready-made dashboards across executive, jobs, sourcing, interviews, offers, and CRM metrics.
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Report Template Library
Pre-built report templates that also allow you to apply filters and groupings to as a starting point.
 [aria-label=Included] 
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Report Drilldowns
Click a chart segment or tile to open the underlying data.
 [aria-label=Included] 
 [aria-label=Included] 
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AI Report Interpretations  [aria-label=This feature uses AI] 
Generates a plain-language summary and insights explaining a report's results.
 [aria-label=Included] 
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Alert Template Library
Pre-built alert templates for common notification use cases.
 [aria-label=Included] 
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Report Filtering & Grouping
Filters report results by field values and groups them by one or more fields for display.
Basic
Advanced
Advanced
Saved Dashboard Views
Saves a configuration of dashboard filters under a named view. 
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Custom Saved Reports
Build and save segmentation, count-over-time, candidate list, and custom list reports from scratch.
 [aria-label=Not included] 
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Field Comparison Filters
Filters records by comparing one field directly against another field instead of a fixed value.
 [aria-label=Not included] 
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AI-Assisted Report Builder  [aria-label=This feature uses AI] 
Build a custom report by describing what you want via chat conversation.
 [aria-label=Not included] 
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Access Controls for Reports & Dashboards
Sets each report or dashboard as private, shared with specific users, or public to the organization.
 [aria-label=Not included] 
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Interactive Recruiting Planner
Calculates the activity needed to hit headcount targets from passthrough rates, with progress visualizations and drill-downs.
 [aria-label=Not included] 
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Custom Fiscal Year
Reports on a shifted fiscal year, adding fiscal quarter and year options to date filters and timeframes.
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Post-hire Surveys (Quality of Hire & Hiring Manager)
Sends timed post-hire surveys to managers to rate new-hire performance and the recruiting experience.
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Custom Dashboards
Build dashboards that organize and visualize your reports, with connected dashboard filters.
 [aria-label=Not included] 
Unlimited
Unlimited
Dashboard Scheduled Delivery
Delivers a dashboard as a PDF or CSV to recipients on a recurring schedule via email or Slack.
 [aria-label=Not included] 
Unlimited
Unlimited
Calculated Fields
Remaps ATS field values into custom buckets or groupings for use in report filtering and grouping.
 [aria-label=Not included] 
Unlimited
Unlimited
Custom Alerts
Delivers report records on a schedule or in near real time via email or Slack, with conditions and dynamic routing.
 [aria-label=Not included] 
Unlimited
Unlimited
General Formula Fields
Calculated fields applying math and logical operations across your data for filtering and grouping in reporting.
 [aria-label=Not included] 
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DEI & Compliance
Blinding Take Home Assessments
Take-home reviewers see pseudonyms instead of candidate names.
 [aria-label=Included] 
 [aria-label=Included] 
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Compliance features (eg GDPR)
Configures inactivity, consent, and retention rules to flag candidate data for anonymization or deletion.
 [aria-label=Included] 
 [aria-label=Included] 
 [aria-label=Included] 
EEOC / Diversity Surveys
Collects anonymous EEOC and diversity responses from candidates on job pages or at any stage.
Custom, Unlimited
Custom, Unlimited
Custom, Unlimited
Full Funnel Reporting on Diversity Data
Breaks down pipeline pass-through and conversion rates across hiring stages by demographic groups like gender and race.
 [aria-label=Not included] 
 [aria-label=Included] 
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Advanced Diversity Analytics
Analyzes EEOC data and diversity survey responses in to build comprehensive reports. 
 [aria-label=Not included] 
Paid Add-On
 [aria-label=Included] 
Across Your Workflows
Mobile Experience
Browser-based mobile access to view pipelines and candidate profiles, complete feedback, review applications, and approve requests.
 [aria-label=Included] 
 [aria-label=Included] 
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AI Content Assistant  [aria-label=This feature uses AI] 
AI assistance for creating content across job descriptions, email templates, one-off candidate emails, and sequences.
 [aria-label=Included] 
 [aria-label=Included] 
 [aria-label=Included] 
MCP Server for AI workflows  [aria-label=This feature uses AI] 
Connects AI tools like ChatGPT, Claude, Cursor, and others directly to your data in Ashby.
 [aria-label=Included] 
 [aria-label=Included] 
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Ashby AI Assistant  [aria-label=This feature uses AI] 
Chat-based agent that lets you ask questions in plain language and take action across Ashby from a single interface.
 [aria-label=Included] 
 [aria-label=Included] 
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Custom AI Agents  [aria-label=This feature uses AI] 
Create custom agents with your own instructions that can be personal or shared with your organization.
 [aria-label=Included] 
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Integrations
Two-Way Google Workspace & O365 Integration
Two-way sync of user accounts, candidate emails, and calendars so you can send mail and schedule interviews from Ashby.
 [aria-label=Included] 
 [aria-label=Included] 
 [aria-label=Included] 
250+ Integration Marketplace
Connects Ashby to sourcing, assessment, video interview, job board, and post-hire tools through the integrations marketplace.
 [aria-label=Included] 
 [aria-label=Included] 
 [aria-label=Included] 
Ashby Assistant in Slack
Ask questions about your Ashby data, submit feedback, call custom agents, and more directly from Slack.
 [aria-label=Included] 
 [aria-label=Included] 
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API Access
Programmatic access to your Ashby data through the public developer API for building integrations and automations.
 [aria-label=Included] 
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Contract Integrations
Triggers and tracks Ironclad/Juro workflows from an interview plan stage or when making an offer to a candidate.
 [aria-label=Not included] 
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Workday Integration
Two-way sync of Workday positions and job requisitions into Ashby and sends hired candidates and offer letters back to Workday.
 [aria-label=Not included] 
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Data Foundations & Management
Structured Location Data
Collect structured candidate locations from forms and resumes, then use that data to search, filter, and report by geography.
 [aria-label=Included] 
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Structured Employment & Education History
Collect and search structured candidate employment and education history from forms and resumes.
 [aria-label=Included] 
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Bulk Import Candidates
Creates or updates candidate profiles in bulk from a CSV file or forwarded resume emails.
 [aria-label=Included] 
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Custom Fields (Job, Candidate & Project)
Adds custom fields of various types to jobs, candidates, and projects to capture additional internal data.
 [aria-label=Not included] 
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Form Field Connectors
Links application, referral, survey, sourcing, and feedback form answers to candidate fields, auto-filling and backfilling them.
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Ashby Customer Terms of Service | Ashby
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Ashby Customer Terms of Service
Last updated September 29, 2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY USING THE SERVICE, CUSTOMER AGREES TO THESE TERMS OF SERVICE.
These Terms of Service constitute an agreement (this “Agreement”) by and between Ashby, Inc., a Delaware corporation (“Ashby”) and the corporation, LLC, partnership, sole proprietorship, or other business entity entering into this Agreement (“Customer”). This Agreement is effective as of the date Customer first completes a purchase with Ashby (via an Order or otherwise) or logs into the Service (the “Effective Date”). Customer’s use of and Ashby’s provision of the Service (as defined below in Section 1.5) are governed by this Agreement.
EACH PARTY ACKNOWLEDGES THAT IT HAS READ THIS AGREEMENT, UNDERSTANDS IT, AGREES TO BE BOUND BY ITS TERMS, AND THAT THE PERSON ENTERING INTO THE AGREEMENT ON ITS BEHALF HAS BEEN AUTHORIZED TO DO SO. THE PERSON ENTERING INTO THIS AGREEMENT ON CUSTOMER’S BEHALF REPRESENTS THAT HE OR SHE HAS THE AUTHORITY TO BIND CUSTOMER TO THE TERMS OF THIS AGREEMENT.
1. Definitions.
The following capitalized terms will have the following meanings whenever used in this Agreement.
1.1. “AI Features” means any artificial intelligence or machine-learning based functionality that Ashby makes available as part of the Service and that Customer elects to enable within the Service.
1.2. “Customer Data” means information, data and other content in electronic form that is collected, downloaded or otherwise received, directly or indirectly, from Customer, a User or Customer’s candidates by or through the Service. For avoidance of doubt, Customer Data does not include Service Usage Data.
1.3. “Documentation” means Ashby's standard documentation related to use of the Service.
1.4. “Order” means either a written order or an online transaction for access to the Service specifying the Service, the Service subscription term and payment information. An Order will become legally binding upon electronic acceptance or ink signature (including via scanned replicas of the same).
1.5. “Privacy Policy” means Ashby’s privacy policy at http://ashbyhq.com/privacy.
1.6. “Service” means Ashby’s job candidate and job applicant relationship management and tracking Service (“Ashby All-In-One”) or Ashby’s talent analytics solution (“Ashby Analytics”), as specified in an Order, which may include fraud detection and prevention services.
1.7. “Service Usage Data” means statistical data and information derived from Ashby’s operation of the Service and use of the Service by Ashby’s customers, including performance results.
1.8. “Term” is defined in Section 11.1 below.
1.9. “Third-Party Integration” means any third-party product, service or job board that interoperates with the Service at Customer’s election and is not acting on Ashby’s behalf as a sub-processor or service provider.
1.10. “User” means any individual who uses the Service on Customer’s behalf or through Customer’s account or passwords.
2. The Service.
2.1. Use of the Service. During the Term, Customer may access and use the Service pursuant to the terms of any outstanding Order, including such features and functions as the Order requires.
2.2. Service Level Commitments. Ashby shall use commercially reasonable efforts to make the Service available twenty-four (24) hours a day, seven (7) days a week, except for: (i) planned downtime; and (ii) unavailability caused by circumstances beyond Ashby’s reasonable control, including but not limited to force majeure events, internet service provider failures or delays, and denial of service attacks.
2.3. Documentation. Customer may reproduce and use the Documentation solely as necessary to support Users’ use of the Service.
2.4. Service Revisions. Ashby may revise Service features or functions at any time, including without limitation by removing such features or functions. If any such revision to the Service materially reduces features or functionality provided pursuant to an Order, Customer may upon 30 days’ written notice terminate such Order.
2.5. Optional Early Access Services. From time to time, Ashby may make certain pre-release services, features, or functionality (collectively, “Early Access Services”) available to Customer. Customer’s use of any Early Access Services is optional. By opting in, Customer agrees to the then-current Design Partner Terms available at https://www.ashbyhq.com/resources/terms-design-partner. Opt-in may occur (a) by executing an Order Form that includes Early Access Services, or (b) by enabling specific early access features through Customer’s Admin Center within the Service. Early Access Services are provided for evaluation and testing purposes only, may be modified or discontinued at any time, and are not subject to any service-level commitments or support obligations unless expressly stated in the Design Partner Terms.
2.6. AI Features. Ashby makes certain AI Features available to Customer. Customer’s use of any AI Features may be enabled by Customer within the Service. By enabling or using any AI Features, Customer agrees to Ashby’s then-current Terms for AI Features (“AI Terms”) available at https://www.ashbyhq.com/resources/terms-ai-features. The AI Terms are incorporated by reference into this Agreement and govern Customer’s use of the AI Features.
3. Billing and Payment.
3.1. Subscription Fee. Customer shall pay Ashby the fees for the Service as set forth in each Order (the “Subscription Fee”). Customer will not be entitled to any refund of the Subscription Fee under any circumstances.
3.2. Taxes. Customer agrees to be responsible for the payment of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental entity (collectively, "Taxes"), on any amounts payable by Customer under this Agreement. Unless expressly agreed otherwise, the Subscription Fee is exclusive of any Taxes. Ashby may collect and remit such Taxes as required by law. If Ashby determines that it has a legal obligation to collect Taxes, Ashby will invoice Customer for the applicable amount, and Customer agrees to pay such Taxes in addition to the Subscription Fee. In no event will Customer pay or be responsible for any Taxes imposed on, or with respect to, Ashby’s income, revenues, gross receipts, personnel, or real or personal property or other assets.
4. Customer Data and Privacy.
4.1.  Customer Data. Customer grants to Ashby a non-exclusive, non-transferable (except pursuant to Section 12.5 below), worldwide license to use Customer Data for the purpose of providing the Service, including the right to store, process, display and generally make Customer Data available through the Service. Except with Customer’s prior written consent or in cases of suspected fraud or other criminal activity, Ashby shall not: (a) access, process, or otherwise use Customer Data other than as necessary to facilitate the Service; or (b) intentionally grant any third party access to Customer Data, including without limitation Ashby’s other customers, except subcontractors that have agreed to maintain the confidentiality of Customer Data. Customer represents and warrants that: (a) it either owns Customer Data or is otherwise permitted to grant the license set forth in this Section 4.1; (b) Customer has obtained all rights, consents and authorizations necessary to ensure that the posting and use of Customer Data on or through the Service does not and will not violate the privacy rights, Intellectual Property Rights, or any other rights of any person; and (c) the use of Customer Data in connection with the Service does not and will not result in a breach of contract between Customer and any third party. Without limiting the foregoing, Customer shall be responsible for complying with all data protection laws and regulations, including but not limited to providing any required notices to individuals and obtaining all necessary consents, for the collection, processing and transfer of personal information to Ashby for use in connection with the Service.
4.2. Third Party Integrations. Customer may choose to enable or use Third-Party Integrations in connection with the Service. Any such integrations are provided at Customer’s direction, and Customer authorizes Ashby to transmit Customer Data to the applicable Third-Party Integration as necessary to facilitate the integration. For these transfers, Customer is the controller/business and the Third-Party Integration acts as an independent controller/third party, not a subprocessor or service provider to Ashby. Customer is solely responsible for ensuring it has all rights and a lawful basis to disclose Customer Data to any Third-Party Integration, including providing required notices to candidates and obtaining any required consents. Ashby is not responsible for, and shall have no liability arising from, the acts or omissions of any Third-Party Integration. Customer will indemnify Ashby for claims arising from Customer’s use of or disclosures to any Third-Party Integration.
4.3. Privacy Policy. The Privacy Policy applies only to the Service and does not apply to any third party website or services linked to the Service or recommended or referred to through the Service or by Ashby’s staff.
4.4. Security Measures. Ashby has implemented and will maintain commercially reasonable security measures to protect Customer Data. However, Customer recognizes and agrees that hosting data online involves risks of unauthorized disclosure or exposure and that, in accessing and using the Service, Customer assumes such risks. Ashby offers no representation, warranty, or guarantee that Customer Data will not be exposed or disclosed through errors or the actions of third parties.
4.5. Data Accuracy and Candidate Authenticity. Ashby will have no responsibility or liability for the accuracy of data uploaded to the Service by Customer, including without limitation Customer Data and any other data uploaded by Users, the authenticity of Customer’s candidates, or damages or other adverse consequences suffered by Customer as a result of inaccurate Customer Data or the fraudulent activity of Customer’s candidates.
4.6. Data Deletion. Ashby may permanently erase Customer Data if Customer’s account is delinquent, suspended, or terminated for 30 days or more.
4.7. Excluded Data. Customer represents and warrants that Customer Data does not and will not include, and Customer has not and shall not upload or transmit to Ashby's computers or other media, any sensitive data (“Excluded Data”) regulated pursuant to specific legal frameworks such as health data (HIPAA), personal information of minors (COPPA), educational records (FERPA), data related to home ownership (FHA), data related to credit decisions (FCRA), or regulated financial data (the "Excluded Data Laws"). CUSTOMER RECOGNIZES AND AGREES THAT: (a) ASHBY HAS NO LIABILITY FOR ANY FAILURE TO PROVIDE PROTECTIONS SET FORTH IN THE EXCLUDED DATA LAWS OR OTHERWISE TO PROTECT EXCLUDED DATA; AND (b) ASHBY’S SERVICES ARE NOT INTENDED FOR MANAGEMENT OR PROTECTION OF EXCLUDED DATA AND MAY NOT PROVIDE ADEQUATE OR LEGALLY REQUIRED SECURITY FOR EXCLUDED DATA.
4.8. Service Usage Data. Customer agrees that Ashby may collect Service Usage Data. Ashby owns all Service Usage Data and may use Service Usage Data (i) to maintain, optimize and improve the Service; (ii) to develop, improve, or offer other Ashby products or services; (iii) to develop and commercialize benchmarks and measures; and (iv) otherwise to operate Ashby’s business; provided, however, that if Ashby provides Service Usage Data to any third party, such Service Usage Data will be aggregated and de-identified such that neither Customer nor any Customer personal information can be reasonably identified.
5. Customer's Responsibilities and Restrictions.
5.1. Acceptable Use. Customer shall not: (a) use the Service for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Service; (b) provide Service passwords or other log-in information to any third party; (c) share non-public Service features or content with any third party; (d) access the Service in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the Service, or to copy any ideas, features, functions or graphics of the Service; (e) use the Service in connection with any fraudulent, illegal, deceptive, or harmful activity, including but not limited to impersonation, unauthorized access, or dissemination of false or misleading information; (f) attempt to circumvent or disable any security or other technological features of the Service; or (g) use the Service in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Service, or that could damage, disable, overburden, or impair the functioning of the Service. Ashby may monitor Customer’s use of the Service, including review of account activity, job postings, and related usage data, to confirm compliance with this Agreement. Ashby’s monitoring will be limited to what is reasonably necessary to verify compliance and prevent abuse. In the event that it suspects any breach of the requirements of this Section 5.1, including without limitation by Users, or any fraudulent, illegal, or unauthorized use of the Service, Ashby may suspend Customer’s access to the Service without advance notice or immediately terminate this Agreement, in addition to such other remedies as Ashby may have. This Agreement does not require that Ashby take any action against Customer or any User or other third party for violating this Section 5.1 or this Agreement, but Ashby is free to take any such action it sees fit, including reporting suspected illegal activities to appropriate law enforcement authorities.
5.2. Unauthorized Access. Customer shall take reasonable steps to prevent unauthorized access to the Service, including without limitation by protecting its passwords and other log-in information. Customer shall notify Ashby immediately of any known or suspected unauthorized use of the Service or breach of its security and shall use best efforts to stop said breach.
5.3. Compliance with Laws. In its use of the Service, Customer shall comply with all applicable laws, including without limitation laws governing the protection of personally identifiable information and other laws applicable to the protection of Customer Data.
5.4. Users and Service Access. Customer is responsible and liable for: (a) Users’ use of the Service, including without limitation unauthorized User conduct and any User conduct that would violate the requirements of this Agreement applicable to Customer; and (b) any use of the Service through Customer’s account, whether authorized or unauthorized.
6. Intellectual Property Rights and Feedback.
6.1. Intellectual Property Rights to the Service. Ashby retains all right, title, and interest in and to the Service, including without limitation all software used to provide the Service and all graphics, user interfaces, logos, and trademarks reproduced through the Service. This Agreement does not grant Customer any intellectual property license or rights in or to the Service or any of its components. Customer recognizes that the Service and its components are protected by copyright and other laws.
6.2. Feedback. Ashby has not agreed to and does not agree to treat as confidential any Feedback (as defined below) Customer or Users provide to Ashby, and nothing in this Agreement or in the parties’ dealings arising out of or related to this Agreement will restrict Ashby’s right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback, without compensating or crediting Customer or the User in question. “Feedback” refers to any suggestion or idea for improving or otherwise modifying any of Ashby’s products or services.
7. Confidential Information.
7.1. “Confidential Information” means the following information that one party (the “Disclosing Party”) discloses to the other party (the “Receiving Party”): (a) any document that the Disclosing Party marks “Confidential”; (b) any information that the Disclosing Party orally designates as “Confidential” at the time of disclosure, provided the Disclosing Party confirms such designation in writing within 10 business days; (c) in the case of Ashby, the Documentation; (d) in the case of Customer, Customer Data; and (e) any other information that the Receiving Party should reasonably understand to be confidential or proprietary, whether or not marked, designated or otherwise identified as “confidential.” Notwithstanding the foregoing, Confidential Information does not include information that: (i) is in the Receiving Party’s possession at the time of disclosure; (ii) is independently developed by the Receiving Party without use of or reference to Confidential Information; (iii) becomes known publicly, before or after disclosure, other than as a result of the Receiving Party’s improper action or inaction; or (iv) is approved for release in writing by the Disclosing Party. Each party is on notice that the other party’s Confidential Information may include the other party’s valuable trade secrets.
7.2. Nondisclosure. The Receiving Party shall not use the Disclosing Party’s Confidential Information for any purpose other than to exercise its rights and fulfill its obligations under this Agreement (the “Purpose”). The Receiving Party: (a) shall not disclose Confidential Information to any employee or contractor of the Receiving Party unless such person needs access in order to facilitate the Purpose and is bound by confidentiality obligations no less restrictive than those of this Section 7; and (b) shall not disclose Confidential Information to any other third party without the Disclosing Party’s prior written consent. Without limiting the generality of the foregoing, the Receiving Party shall protect Confidential Information with the same degree of care it uses to protect its own confidential information of similar nature and importance, but with no less than reasonable care. The Receiving Party shall promptly notify the Disclosing Party of any misuse or misappropriation of Confidential Information that comes to the Receiving Party’s attention. Notwithstanding the foregoing, the Receiving Party may disclose Confidential Information as required by applicable law or by proper legal or governmental authority. The Receiving Party shall give the Disclosing Party prompt notice of any such legal or governmental demand and reasonably cooperate with the Disclosing Party in any effort to seek a protective order or otherwise to contest such required disclosure, at the Disclosing Party’s expense.
7.3. Injunction. Each party agrees that breach of this Section 7 may cause the other party irreparable injury, for which monetary damages may not provide adequate compensation, and that in addition to any other remedy, the non-breaching party will be entitled to injunctive relief against such breach or threatened breach, without proving actual damage or posting a bond or other security.
7.4. Termination and Return. With respect to each item of Confidential Information, the obligations of Section 7.2 above will terminate two years after the date of disclosure; provided that such obligations related to Confidential Information constituting trade secrets of the Disclosing Party will continue so long as such information remains subject to trade secret protection pursuant to applicable law. Upon termination of this Agreement, the Receiving Party shall return all copies of Confidential Information to the Disclosing Party or certify, in writing, the destruction thereof.
7.5. Retention of Rights. This Agreement does not transfer ownership of Confidential Information or grant a license thereto. Each party will retain all right, title, and interest in and to its Confidential Information.
8. Representations and Warranties.
8.1. From Ashby. Ashby represents and warrants that it is the owner of the Service and of each and every component thereof, or the recipient of a valid license thereto, and that it has and will maintain the full power and authority to grant the rights granted in this Agreement without the further consent of any third party.
8.2. From Customer. Customer represents and warrants that: (a) it has the full right and authority to enter into, execute, and perform its obligations under this Agreement and that no pending or threatened claim or litigation known to it would have a material adverse impact on its ability to perform as required by this Agreement; (b) it has accurately identified itself and it has not provided any inaccurate information about itself to or through the Service; and (c) it is a corporation, the sole proprietorship of an individual 18 years or older, or another entity authorized to do business pursuant to applicable law.
8.3. Warranty Disclaimers. Except to the extent set forth in Section 8.1 above, CUSTOMER ACCEPTS THE SERVICE “AS IS” AND AS AVAILABLE, WITH NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING: (a) ASHBY DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL PERFORM WITHOUT INTERRUPTION OR ERROR; AND (b) ASHBY DOES NOT REPRESENT OR WARRANT THAT THE SERVICE IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION OR THAT CUSTOMER DATA WILL REMAIN PRIVATE OR SECURE.
9. Indemnification.
Customer shall defend, indemnify, and hold harmless Ashby and the Ashby Associates (as defined below) against any “Indemnified Claim,” meaning any third party claim, suit, or proceeding arising out of or related to : (a) claims by Users or by Customer's employees, as well as by Customer’s own customers; (b) claims related to Customer’s unauthorized disclosure or exposure of personally identifiable information or other private information, including Customer Data; (c) claims related to infringement or violation of a copyright, trademark, trade secret, or privacy or confidentiality right by written material, images, logos or other content uploaded to the Service through Customer’s account, including without limitation by Customer Data; (d) any allegations or claims that Customer failed to provide required recording notices, obtain required consents, or comply with retention obligations for recordings or transcripts; and (e) claims that use of the Service through Customer’s account harasses, defames, or defrauds a third party or violates the CAN-SPAM Act of 2003 or any other law or restriction on electronic advertising. Customer’s obligations set forth in this Section 9 include retention and payment of attorneys and payment of court costs, as well as settlement at Customer’s expense and payment of judgments. Ashby will have the right, not to be exercised unreasonably, to reject any settlement or compromise that requires that it admit wrongdoing or liability or subjects it to any ongoing affirmative obligations. (The “Ashby Associates” are Ashby’s officers, directors, shareholders, parents, subsidiaries, agents, successors, and assigns.)
10. Limitation of Liability.
10.1. Dollar Cap. ASHBY’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF $500 USD OR THE TOTAL AMOUNTS PAID AND PAYABLE UNDER THIS AGREEMENT IN THE TWELVE MONTHS PRIOR TO ANY CLAIM.
10.2. Exclusion of Consequential Damages. IN NO EVENT WILL ASHBY BE LIABLE TO CUSTOMER FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT.
10.3. Clarifications and Disclaimers. THE LIABILITIES LIMITED BY THIS ARTICLE 10 APPLY: (a) TO LIABILITY FOR NEGLIGENCE; (b) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE; (c) EVEN IF ASHBY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (d) EVEN IF CUSTOMER’S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. If applicable law limits the application of the provisions of this Section 10, Ashby’s liability will be limited to the maximum extent permissible. For the avoidance of doubt, Ashby’s liability limits and other rights set forth in this Section 10 apply likewise to Ashby’s affiliates, licensors, suppliers, advertisers, agents, sponsors, directors, officers, employees, consultants, and other representatives.
11. Term and Termination.
11.1. Term. The term of this Agreement (the “Term”) will commence on the Effective Date and continue for the period set forth in the Order or, if none, for one year. Thereafter, the Term will renew for successive one year periods, unless either party opts out of such renewal by written notice to the other party 30 or more days before the renewal date.
11.2. Termination for Cause. Either party may terminate this Agreement for the other’s material breach by written notice to the other party specifying in detail the nature of the breach, effective in 30 days unless the other party first cures such breach, or effective immediately if the breach is not subject to cure.
11.3. Effects of Termination. Upon termination of this Agreement, Customer shall cease all use of the Service and delete, destroy, or return all copies of the Documentation in its possession or control. The following provisions will survive termination or expiration of this Agreement: (a) any obligation of Customer to pay fees incurred before termination; (b) Sections 6 (Intellectual Property and Feedback), 7 (Confidential Information), 8.3 (Warranty Disclaimers), 9 (Indemnification), and 10 (Limitation of Liability); and (c) any other provision of this Agreement that must survive to fulfill its essential purpose.
12. Miscellaneous.
12.1. Independent Contractors. The parties are independent contractors and shall so represent themselves in all regards. Neither party is the agent of the other, and neither may make commitments on the other’s behalf.
12.2. Publicity. Customer grants Ashby the right to add Customer’s name and company logo to Ashby’s customer list and use Customer’s name and company logo in Ashby’s sales, marketing, and business development initiatives.
12.3. Notices. Ashby may send notices pursuant to this Agreement to Customer’s email contact points provided by Customer, and such notices will be deemed received 24 hours after they are sent. Customer may send notices pursuant to this Agreement to 49 Geary Street Suite 411, San Francisco, CA 94108, and such notices will be deemed received 72 hours after they are sent.
12.4. Force Majeure. No delay, failure, or default, other than a failure to pay fees when due, will constitute a breach of this Agreement to the extent caused by acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, or other causes beyond the performing party’s reasonable control.
12.5. Assignment and Successors. Customer may not assign this Agreement or any of its rights or obligations hereunder without Ashby’s express written consent. Except to the extent forbidden in this Section 12.5, this Agreement will be binding upon and inure to the benefit of each party’s successors and permitted assigns.
12.6. Severability. To the extent permitted by applicable law, the parties hereby waive any provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect.
12.7. No Waiver. Neither party will be deemed to have waived any of its rights under this Agreement by lapse of time or by any statement or representation other than by an authorized representative in an explicit written waiver. No waiver of a breach of this Agreement will constitute a waiver of any other breach of this Agreement.
12.8. Choice of Law and Jurisdiction. This Agreement and all claims arising out of or related to this Agreement will be governed solely by the internal laws of the State of California, including without limitation applicable federal law, without reference to: (a) any conflicts of law principle that would apply the substantive laws of another jurisdiction to the parties’ rights or duties; (b) the 1980 United Nations Convention on Contracts for the International Sale of Goods; or (c) other international laws. The parties consent to the personal and exclusive jurisdiction of the federal and state courts located in San Francisco, California. This Section 12.8 governs all claims arising out of or related to this Agreement, including without limitation tort claims.
12.9. Conflicts. In the event of any conflict between this Agreement and any Ashby policy posted online, including without limitation the Privacy Policy, the terms of this Agreement will govern.
12.10. Compliance with Export Controls. Customer shall not: (a) permit any third party to access or use the Service in violation of any U.S. law or regulation; or (b) export any software provided by Ashby or otherwise remove it from the United States except in compliance with all applicable U.S. laws and regulations. Without limiting the generality of the foregoing, Customer shall not permit any third party to access or use the Service in, or export such software to, a country or region subject to a United States embargo (currently including the Crimea, Luhansk and Donetsk regions, Cuba, Iran, North Korea, and Syria).
12.11. Entire Agreement. This Agreement sets forth the entire agreement of the parties and supersedes all prior or contemporaneous writings, negotiations, and discussions with respect to its subject matter. Neither party has relied upon any such prior or contemporaneous communications.
12.12. Amendment. Ashby may amend this Agreement from time to time by posting an amended version on its website. Such amended Agreement will be deemed accepted and become effective 30 days after such posting (the “Proposed Amendment Date”) unless Customer first gives Ashby written notice of rejection of the amended Agreement. In the event of such rejection, this Agreement will continue under its original provisions, and the amended Agreement will become effective at the start of Customer’s next Term following the Proposed Amendment Date (unless Customer first terminates this Agreement pursuant to Section 11, Term and Termination). Customer’s continued use of the Service following the effective date of an amended Agreement will confirm Customer’s consent thereto. This Agreement may not be amended in any other way except through a written agreement by authorized representatives of each party. Notwithstanding the foregoing provisions of this Section 12.12, Ashby may revise the Privacy Policy at any time by posting a new version on its website, and such new version will become effective on the date it is posted.
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Ashby Terms for AI Features
Last updated September 24, 2025
These Ashby Terms for AI Features (these “Terms”) supplement, are subject to and are governed by the Ashby Customer Terms of Service or, if Customer has executed a Master Services Agreement with Ashby, such Master Services Agreement (each as applicable, the “Agreement”). These Terms apply specifically to Customer’s use of certain artificial intelligence tools and functionality that Ashby makes available to Customer in connection with the Ashby Service and that Customer specifically opts into using (“AI Tools”). Any terms used in these Terms that are not otherwise defined have the same meaning as in the Agreement.
1. Acceptance of Terms.
By accessing or using the AI Tools, Customer agrees to comply with and be bound by these Terms as well as the Agreement. If Customer does not agree to these Terms, please do not use the AI Tools.
2. Use of Third-Party AI Services.
The AI Tools incorporate artificial intelligence services from third-party providers (each, a “Third-Party AI Service” and collectively, “Third-Party AI Services”). The Third-Party AI Services currently used by Ashby in providing the AI Tools are:
a. OpenAI. Use of OpenAI services is subject to the OpenAI Business Terms.
b. AWS. Use of Amazon Bedrock services is subject to the Amazon Bedrock Service Terms.
c. Google Gemini. Use of Google Gemini services is subject to the Google Gemini API Additional Terms of Service.
By opting into the AI Tools, Customer acknowledges that Customer Data will be shared with and processed by the Third-Party AI Services solely to enable the AI Tools.
A description of specific functionality, data use, and AI models employed by the AI Tools is provided in Ashby's AI Model Cards, available in the Ashby Trust Center.
3. No Training on Customer Data.
Neither Ashby nor any of the Third-Party AI Services will use Customer Data to train machine learning models. Your use of Ashby’s AI Tools does not grant Ashby or such third parties any right or license to use Customer Data for such training purposes.
4. Rights Granted to Ashby.
a. Use of Customer Data. Customer grants to Ashby a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and transmit Customer Data solely for the purpose of facilitating Customer’s use of the AI Tools and as otherwise set forth in these Terms and the Agreement.
b. Feedback. If Customer provides Ashby with any feedback or suggestions regarding Customer’s use of the AI Tools, Customer grants Ashby permission to use such feedback or suggestions for any purpose, without attribution or compensation to Customer.
5. Reservation of Rights.
Customer agrees that, except for the right to use the AI Tools in accordance with these Terms, Ashby and the Third-Party AI Services reserve all rights to the AI Tools.
6. Customer Data and Privacy.
a. Protection of Customer Data. In order to use the AI Tools, it will be necessary for Customer to input certain Customer Data into the AI Tools. The privacy and security of Customer Data submitted via OpenAI’s API, Amazon Bedrock’s API, and Google Gemini’s API will be protected in accordance with OpenAI’s enterprise privacy terms, Amazon Bedrock’s data protection terms, and Google’s Gemini API Additional Terms of Service respectively, and by Ashby in accordance with the Agreement. Customer Data will only be processed by Third-Party AI Services for the purpose of fulfilling Customer’s AI Tool requests. Such processing is subject to the principle of data minimization; only data necessary for each specific AI request will be transmitted. Customer Data is not used for any other purpose and is not retained beyond the processing session.
b. Subprocessors. For purposes of compliance with Article 28 of the General Data Protection Regulation (to the extent applicable), Customer authorizes Ashby to engage the Third-Party AI Services identified above as subprocessors of Customer Data in accordance with these Terms and any data processing agreement entered into with Customer.
7. Ownership.
Between Customer and Ashby, (a) Customer retains all rights to any Customer Data that Customer inputs to the AI Tools (“AI Input”) and (b) owns all output from the AI Tools based on the AI Input (“AI Output”).
8. Disclaimers.
a. No Responsibility for AI Output. Ashby is not responsible or liable for the AI Output, nor the accuracy, usefulness, safety, or intellectual property rights relating to the AI Output.
b. As-is Basis. The AI Tools are provided "as is." Neither Ashby nor any Third-Party AI Service makes any representation or warranty of any kind, express or implied, regarding the completeness, accuracy, reliability, validity, or availability of any information accessed through or any AI Output.
9. Customer Responsibilities.
a. Responsibility for AI Input. Customer is solely responsible for all AI Input. Customer must ensure that its AI Input complies with all applicable laws and does not infringe the rights of any third party.
b. Responsibility for Use of AI Outputs. Customer is solely responsible for its use of the AI Output. Customer must verify the appropriateness and accuracy of the AI Output for Customer’s intended purposes.
c. Restrictions. Customer must not use the AI Tools to generate content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.
10. AI Notetaker.
a. “AI Notetaker” means a specific AI Tool that records interviews, generates transcripts, and produces AI-generated summaries and suggested feedback.
b. Recording Notices and Lawful Use. In connection with AI Notetaker, Customer is solely responsible for (a) providing all legally required disclosures to, and obtaining any required consent from, interview participants for recording and transcription; (b) honoring participants’ opt-out requests by disabling AI Notetaker or offering a non-recorded process; and (c) configuring retention settings appropriate to Customer’s legal obligations. Customer will not use AI Notetaker to intentionally solicit special category or other sensitive data unrelated to job requirements and will redact such content where feasible.
c. No Biometric Identifiers. AI Notetaker does not derive or store voiceprints for the purpose of identifying individuals. If Customer enables any third-party functionality that performs speaker recognition or other biometric processing, Customer is responsible for complying with applicable biometric laws.
11. Termination.
Ashby reserves the right to suspend or terminate Customer’s access to the AI Tools at any time, upon notice, for conduct that Ashby reasonably believes violates these Terms or the Agreement or is harmful to other users of the Service, Ashby, or third parties.
12. Amendments.
Ashby may introduce new AI features or products that form part of Ashby’s AI Tools. Ashby may amend these Terms from time to time, such as to reflect such new features or products, implement new functionality, or respond to legal or regulatory changes. Continued use of the AI Tools following any such amendment constitutes acceptance of the updated Terms. Customer can stay informed regarding changes to these Terms by periodically reviewing them on this website. Customer can also subscribe to receive updates through the Ashby Trust Center.
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Product Specific Terms
Last updated June 24, 2026
This page sets out additional terms for certain Ashby products, features, and modules. These terms apply in addition to your Terms of Service or Master Services Agreement with Ashby and, for any product offered on an early access basis, the Design Partner Terms. They apply only to the products you access or use. Capitalized terms used but not defined on this page have the meaning given in your agreement with Ashby. Use the quick links below to find the terms for the products you use.
Quick Links
AI interviewer
AI Interviewer
The following provisions apply to Customer’s use of AI Interviewer:
Customer Compliance Responsibility. As the employer making hiring decisions, Customer is solely responsible for its own compliance with all laws applicable to its use of AI Interviewer, including employment, anti-discrimination, artificial intelligence, privacy, and recording consent laws. Customer is responsible for providing any legally required candidate notices and obtaining any required consents, for conducting or obtaining any required bias audit, for honoring candidate accommodation and alternative-process requests, and for retaining records as required by applicable law.
Human-in-the-Loop. AI Interviewer is designed to assist, not replace, human decision-making. Customer will ensure that a qualified human reviewer makes all hiring decisions and will treat AI Interviewer recordings, transcripts, and evaluations as one input among others, not as the sole basis for any employment decision. Customer is responsible for reviewing AI Interviewer output for accuracy and appropriateness before relying on it, and Ashby is not responsible for Customer's hiring decisions.
No Training on Customer Data. Neither Ashby nor its AI service providers will use Customer Data, including candidate audio, voice recordings, video recordings, or transcripts, to train, fine-tune or improve machine-learning, voice, or other AI models, and Customer's use of AI Interviewer grants Ashby and such providers no right or license to do so.
Candidate-Facing Disclosures. AI Interviewer presents candidates with disclosures and a consent flow before any interview is recorded. Customer may configure these disclosures to reflect its own policies, obligations, and branding, but will not disable, remove, or materially diminish the core disclosures (that the interview is conducted by AI, that the interview is recorded and transcribed, that the AI does not make the hiring decision, and the accommodation and human-alternative pathway) or the requirement that candidates affirmatively consent before recording begins.
Third-Party AI Services. AI Interviewer uses third-party AI and infrastructure service providers as subprocessors of Customer Data solely to provide AI Interviewer. Ashby maintains a current list of the subprocessors used for AI Interviewer at https://trust.ashbyhq.com/item/subprocessors and may add, remove, or replace subprocessors in accordance with the subprocessor provisions of the data processing agreement between the parties or, if no data processing agreement is in place, by publishing updates to the subprocessor list referenced above. For purposes of Article 28(2) of the GDPR (to the extent applicable), Customer authorizes Ashby to engage these providers as subprocessors of Customer Data solely to provide AI Interviewer, subject to any data processing agreement between the parties. Ashby remains responsible for these providers' performance of the data protection obligations that apply to them.
Sensitive Data. AI Interviewer is not intended to collect special category or other sensitive personal data. Customer will configure its interview questions and criteria so as not to solicit such data unless directly related to a bona fide job requirement and will not use AI Interviewer to elicit information about a candidate's protected characteristics. Video recordings may capture information about a candidate's appearance that could reveal protected characteristics; Customer is responsible for ensuring its use of video-enabled interviews complies with applicable anti-discrimination law. Customer remains responsible for any such data contained in candidate responses.
Video Recording. Video recording is an optional feature Customer may enable. Where enabled, the AI Interviewer presents a configurable disclosure, captures the candidate's affirmative consent before recording, and offers an alternative to video. Customer is responsible for the notice and consent required for its use case and for its own compliance as employer and data controller; Ashby provides these features to support, but does not assume, those obligations. Ashby processes recordings as Customer's processor in accordance with Customer's instructions and configuration. If Customer enables any third-party functionality that performs speaker recognition or other biometric processing, Customer is solely responsible for complying with applicable biometric laws. Retention and deletion of recordings are governed by the Agreement; Customer may delete recordings at any time.
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{"error":"Unauthorized"}

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{"resource":"https://mcp.ashbyhq.com/mcp/v1","authorization_servers":["https://mcp-auth.ashbyhq.com/oidc"],"scopes_supported":["openid","mcp","offline_access"],"bearer_methods_supported":["header"]}

## 12. GET https://mcp-auth.ashbyhq.com/.well-known/oauth-authorization-server/oidc
HTTP/2 200
date: Sat, 26 Sep 2026 06:05:36 GMT
content-type: application/json; charset=utf-8
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## 13. GET https://mcp.ashbyhq.com/.well-known/oauth-authorization-server (still the web app's HTML, not metadata; stripped)
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Ashby
 [aria-label=Ashby] 
We had trouble loading the page.
 Troubleshooting steps
Do a hard refresh: ⌘ + Shift + R
Check your internet connection or switch networks.
Make sure your browser is up-to-date or try a different one.
 If that doesn't help, copy the diagnostics and send them to our support team.
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## 14. The pricing page FAQ, as embedded in the HTML of section 1 (same fetch, same sha256): question and answer pairs, verbatim
Q: Why take a demo?
A: Your hiring processes and workflows are unique and critical to your entire team’s efficiency. We therefore feel it is important to invest a short amount of time upfront to ensure Ashby is the right fit to set you up for success. The call will quickly cover your hiring goals, give you a brief demo of the relevant product features and workflows, and allow you to assess whether we have the right solution. We are committed to transparent pricing so the above price will not change during the sales process.

Q: How does pricing work for startups?
A: Our startup pricing model is based on the size of your organization at that point of purchase, not on a seat or talent team basis. Startup plans also include 200 email lookups per month, and more can be purchased. Pricing is reassessed annually. The aim is to provide affordable usage so you can put the right tooling for scale in early. Once your organization exceeds 100 individuals in your workforce, we move to a custom pricing model so that we can consider the complexities of your business.

Q: Does Ashby charge for each module?
A: No. With our All-in-One solution, it’s one price for the entire platform across ATS, Sourcing, CRM, Scheduling, and Analytics.

Q: What type of support does Ashby offer?
A: Our support team is available to help all customers via email and widely regarded as best-in-class. For more strategic questions around hiring excellence and implementation, we have a customer success team that can support you.

Q: Does Ashby charge for implementation?
A: Baseline onboarding resources and Customer Success support are included for every Ashby customer. For our largest and most sophisticated customers, implementation is priced as an Enterprise Implementation Service. Optional Professional Services are also available, with any additional scope and fees outlined upfront.

Q: What ATS can I use Ashby Analytics with?
A: Greenhouse and Lever. We are integrating with new ATS tools currently, so please reach out if you are interested in a specific integration.

Q: How does importing data from my current ATS or spreadsheet work?
A: We provide an API integration with Greenhouse and Lever instances for a fast and robust data migration. You can expect data migration to take a day or two and our customer success team will then guide you on additional configuration options. We also offer a CSV import tool for structured candidate data coming from other ATSs or spreadsheets.

Q: What are my payment options?
A: You can select a monthly or annual plan. Annual plans include 10% savings relative to the equivalent monthly option. Monthly plans require payment by credit card, while annual plans can be paid by credit card, direct deposit, and wire transfers.

Q: Do you charge for integrations?
A: No. And if we are missing an integration, we are happy to discuss adding it. Reach out to your Customer Success Manager or our <a href="mailto:support@ashbyhq.com">Support Team</a> to request an integration. You can learn more about our extensive integration ecosystem and and our <a href="https://developers.ashbyhq.com/" target="_blank" ref="noopener noreferrer">open API here.</a>

Q: Is there a referral bonus if we refer new customers?
A: Yes. If your referral becomes an Ashby customer and has come through your referral link (which can be found <a href="https://app.ashbyhq.com/settings/refer-ashby" target="_blank">here</a>), we’ll send over a $200 Amazon gift card to both you and your referral.

Q: How do I cancel my plan?
A: You can reach out to <a href="mailto:support@ashbyhq.com">support@ashbyhq.com</a>, or contact your dedicated customer success manager if you need to cancel your plan.

## 15. Help-centre pages of version 1, re-fetched 2026-09-26 06:08Z to re-assert their quotations (bodies not reproduced here; the quotations live in the pages' embedded JSON, which the text strip does not carry)
https://docs.ashbyhq.com/ashby-mcp-server-beta: 200, 285377 bytes, sha256 f770d6eeca0b0cc233099e88fc0b793775fe3fc2bf670ce7908eea49e117a163
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Asserted as substrings of those bodies on 2026-09-26: "available on all Ashby plans" (both), "not available to Analytics-only organizations" (MCP page), "One credit equals one evaluation of a single candidate (job consideration), supporting up to 50 criteria per evaluation" (review page), "Ashby's MCP server supports dynamic client registration" and "MCP tool inputs and outputs may change without notice" (MCP page).